WordPress Static Shield from Tulapp
Last updated: 20 August 2026
Static Shield Pro is a recurring, annual digital software subscription. This policy explains cancellation, what happens to your access afterwards, and when a refund applies. It should be read together with the Terms and Conditions.
Static Shield Pro renews automatically once a year unless you cancel before the renewal date. Cancelling and refunding are different things, covered separately below.
You can cancel your subscription at any time from your Tulapp account. Cancelling stops the next renewal charge — it does not end your current, already-paid period early, and no partial refund is issued for the unused portion of a period you cancel part-way through.
After cancelling, Pro access continues until the end of the period you already paid for. Once that period ends, the licence reverts, and the affected site(s) fall back to Lite — your static release and any already-applied protection stay exactly as configured; cancelling never retroactively removes anything already in place.
Because this is recurring digital software rather than a one-time physical purchase, we do not offer blanket refunds for "change of mind" once access has been delivered. That said, refund requests are evaluated case by case — contact support@clicksmash.com with your order details and the reason for the request, and we will respond in good faith. Common cases we do consider:
A failed payment never results in a charge — no subscription is activated and no refund is needed. A genuine duplicate charge (the same order paid twice due to a technical issue) is corrected promptly once identified: contact support@clicksmash.com and we will reverse the duplicate charge. This is a correction, not a "refund" in the buyer's-remorse sense.
If you are a consumer in the EU, you normally have a 14-day right to withdraw from an online purchase without giving a reason. For digital content and services delivered immediately (such as activating your Static Shield Pro subscription right away), EU law allows this right to be waived if you explicitly request immediate delivery and acknowledge that you lose the withdrawal right once delivery begins — this is exactly what the checkout consent checkboxes ask you to confirm, separately from agreeing to the Terms. If you do not give that consent, please contact us before paying so we can arrange delivery in a way that preserves your withdrawal right.
This section does not limit any other mandatory consumer-protection right that applies to you under the law of your country of residence.
ClickSmash B.V. (trading as Tulapp) KVK 93178085 · VAT NL866302566B01 Grote Sparrenlaan 3, 2121 CZ Bennebroek, The Netherlands
Email: support@clicksmash.com — see also the Contact page.
Tulapp